About Us

For more than forty years, Family Service, a private, non-profit provider of services has worked to build healthy communities one child, one adult and one family at a time. Today, over 50 carefully developed, innovative and culturally sensitive programs impact more than 14,000 individuals throughout nine counties in central and southern New Jersey.

Every day, Family Service offers hope to thousands of men and women, children and families, by supporting each person's effort to achieve a better quality of life.

Family Service staff advocate on behalf of families, working in partnership with them to identify areas that need strengthening, increasing each person's potential to make healthy choices.

• For the infant born with an adult's addiction...
• for the teen facing life on the streets...
• through each of life's challenges and passages...

The staff of Family Service offer support designed to strengthen, encourage and empower.

Alliance for Children & Families

Bob Pekar, M.S.W., L.C.S.W.
President & CEO

With more than 26 years of experience in the Human Services field, 18 of which have been with Family Service, Mr. Pekar is extremely dedicated to improving services for the most vulnerable members of our community. He is responsible for the continued development and integrity of over 57 diverse programs that positively impact the lives of thousands of troubled children, adults and families with serious and persistent mental illness.

According to Bob, each day at Family Service is new, exciting and challenging. He adds, “I am always aware of the call for help from those we serve. I regularly encourage our staff, at all levels, to think ‘outside the box’, to use their sensitivity and creativity in the delivery of services and to never forget that innovation, humor and play are the key to success.”

Mr. Pekar chairs the Board of Big Brothers Big Sisters of Camden and Gloucester Counties and sits on the Board of Trustees for the New Jersey Association of Mental Health Agencies (NJAMHA).

Qindi Shi, MBA, CNE
Chief Financial Officer
After receiving her MBA from Syracuse University in 1991, Qindi Shi joined Family Service. During this period the Agency budget grew from $4.4m to more than $24m.

Originally from the Jiangsu Province in China, Ms. Shi received her Bachelor of Arts degree from the Nanjing University.

Responsible for the all aspects of the Agency’s financial operations, management information systems and facilities management, Shi also has primary responsibility for contract negotiations.

Ms. Shi’s expertise is recognized on a state-wide level. She is a member of the New Jersey Association of Mental Health Agencies (NJAMHA) CFO Practice Group and sits on New Jersey’s Contract Reform Task Force.

Mike Snyder, M.S.W., L.S.W.
Chief Operating Officer

Mr. Snyder is responsible for the day to day operations of over fifty diverse programs and services supported by the agency, and more than 740 full and part time staff. His expertise includes nearly thirty years of executive management in creating programs to effectively meet the needs of mentally ill and developmentally disabled youth, adolescents and adults.

Also, Mr. Snyder serves on numerous board and advisory groups influencing the mental health community in an effort to improve the lives of those served.

Erin MacCord, M.A.
Senior Vice President of Development

With many years of experience in community relations and non-profit development, Ms. MacCord is excited to continue increasing awareness about Family Service programs and build stronger relationships within the community.

Ms. MacCord will be responsible for overseeing fundraising, marketing, media relations, special events and new Program Development Campaigns for Family Service.

Sheri Bell
Senior Vice President of Human Resources

Responsible for the growth and care of more than 740 employees, Ms. Bell provides the overall strategic Human Resource leadership to the agency. She has twenty years of experience in the field, 15 of which have been with Family Service, including social work experience in other agency programs. In addition, she is PHR certified and a member of SHRM.

Ms. Bell oversees the development and implementation of human resources policies, staff development, recruitment and retention; employee relations and benefits. One of her main priorities is to ensure the workplace environment is consistent with the values and mission of Family Service.